Privacy Policy

Company Name: Rashmi Steels Company (RSC)
Website: www.rscexim.com
Contact Email: info@rscexim.com
Physical Address: 2A Yogi Para by Lane, 2nd Floor, Maniktala, near HDFC Bank, Kolkata – 700006, West Bengal, India
Registered Address: 2A Yogi Para by Lane, 2nd Floor, Maniktala, near HDFC Bank, Kolkata – 700006, West Bengal, India

At Rashmi Steels Company (RSC), we collect certain personal data from our users and visitors to ensure seamless operation and to improve our services. The types of personal data we collect may include:

• Name
• Email address
• Contact information
• Transactional data (e.g., purchase information)
• Technical data (e.g., information about cookies)

We collect this data to:

• Provide and maintain our services
• Process transactions
• Improve user experience
• Communicate with our customers
• Comply with legal obligations

Personal data may be collected through interactions such as contact forms, comments, cookies, analytics, and embedded third-party content.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We use Calendly for some of our contact forms, where users can schedule appointments or consultations. When you use Calendly, we collect the following personal data: name, email address, and scheduling preferences. This information is used solely for scheduling purposes and customer service. Calendly’s privacy practices are governed by their Privacy Policy.

For contact forms without Calendly, we collect the data you enter into the form, including your name, email address, and message content. This information is used solely for customer service purposes and is not used for marketing without your consent.

We use Google Tag Manager and Facebook Business Manager for analytics and advertising purposes. These tools may collect technical data such as IP addresses, browser information, and interaction data. This information helps us analyze website traffic and improve our marketing efforts. You can opt out of analytics tracking through your browser settings or using browser add-ons.

For more details, please refer to Google’s Privacy Policy and Facebook’s Data Policy.

We do not share your personal data with third parties except as necessary for our business operations or as required by law. We may share data with:

• Service providers (e.g., Calendly for scheduling, cloud storage, payment processors) for operational purposes
• Legal authorities if required by law or to protect our rights

We retain personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

You have the right to:

• Access and receive a copy of the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Request the deletion of your personal data under certain conditions

To exercise these rights or for any privacy-related concerns, please contact us at info@rscexim.com.

For privacy-specific concerns or inquiries, please contact:
Email: info@rscexim.com

• How we protect your data: We employ technical and organizational measures to safeguard your personal data, including encryption and staff training.
• Data breach procedures: In case of a data breach, we have procedures in place to detect, report, and mitigate the impact of such incidents.
• Third parties: We do not receive personal data from third parties unless explicitly disclosed in this policy.
• Automated decision making: We do not engage in automated decision making or profiling with user data.

Rashmi Steels Company (RSC) complies with applicable laws and regulations regarding data protection and privacy.